Plain-English IT and cyber security guides for Kent businesses, written by engineers.https://wikitech.co.uk/en-gbhttps://wikitech.co.uk/insights/php2shell-critical-php-vulnerability/https://wikitech.co.uk/insights/php2shell-critical-php-vulnerability/Two critical PHP flaws let attackers take over a web server with one request. Fixes landed on 21 October and attacks have started. Here is what to do.Thu, 22 Oct 2026 00:00:00 GMTSecurityhttps://wikitech.co.uk/insights/cyber-essentials-vs-cyber-essentials-plus/https://wikitech.co.uk/insights/cyber-essentials-vs-cyber-essentials-plus/The real difference between Cyber Essentials and Cyber Essentials Plus: what each involves, what each costs, and a straight answer on which one to get.Sun, 12 Jul 2026 00:00:00 GMTCyber Essentialshttps://wikitech.co.uk/insights/how-to-read-an-it-support-sla/https://wikitech.co.uk/insights/how-to-read-an-it-support-sla/Targets dressed up as averages, SLAs that only cover critical issues, and missed-SLA clauses with no teeth: how to read an IT support SLA properly.Sun, 12 Jul 2026 00:00:00 GMTBuying IThttps://wikitech.co.uk/insights/rolling-out-mfa-without-the-mutiny/https://wikitech.co.uk/insights/rolling-out-mfa-without-the-mutiny/A practical MFA rollout plan for SMBs: which method to pick, how to enforce it without exceptions, and how to bring staff along instead of fighting them.Sun, 12 Jul 2026 00:00:00 GMTSecurityhttps://wikitech.co.uk/insights/when-did-you-last-test-a-restore/https://wikitech.co.uk/insights/when-did-you-last-test-a-restore/Backups fail silently and nobody notices until the worst day of the year. Why test restores matter more than backup software, and how a proper drill works.Sun, 12 Jul 2026 00:00:00 GMTBackuphttps://wikitech.co.uk/insights/pstn-switch-off-2027-kent-businesses/https://wikitech.co.uk/insights/pstn-switch-off-2027-kent-businesses/Every copper phone line in the UK stops working in January 2027. Here's what's actually being switched off, who it affects, and how to migrate without disruption.Sat, 11 Jul 2026 00:00:00 GMTTelephonyhttps://wikitech.co.uk/insights/six-things-that-fail-cyber-essentials/https://wikitech.co.uk/insights/six-things-that-fail-cyber-essentials/From real audits: the six failure points that catch most businesses in Cyber Essentials assessments, why each one fails, and what fixing it actually involves.Sat, 11 Jul 2026 00:00:00 GMTCyber Essentialshttps://wikitech.co.uk/insights/still-on-windows-10/https://wikitech.co.uk/insights/still-on-windows-10/Windows 10 support ended in October 2025. Machines still running it are unpatched, uninsurable liabilities that fail Cyber Essentials automatically. Here's the honest picture.Sat, 11 Jul 2026 00:00:00 GMTSecurityhttps://wikitech.co.uk/insights/signs-your-it-provider-is-coasting/https://wikitech.co.uk/insights/signs-your-it-provider-is-coasting/Slow responses, recycled advice, invisible account management, surprise invoices: the warning signs your IT provider has stopped trying, and the standard you should hold them to.Sat, 11 Jul 2026 00:00:00 GMTSwitchinghttps://wikitech.co.uk/insights/teams-voice-vs-3cx-vs-voiceflex-flow/https://wikitech.co.uk/insights/teams-voice-vs-3cx-vs-voiceflex-flow/The three cloud phone platforms we deploy most, compared honestly: where each one wins, where it doesn't, and how to choose based on how your team actually works.Sat, 11 Jul 2026 00:00:00 GMTTelephonyhttps://wikitech.co.uk/insights/what-it-support-should-cost-kent-2026/https://wikitech.co.uk/insights/what-it-support-should-cost-kent-2026/Real per-user price ranges for managed IT support in Kent, what drives the differences, the hidden costs cheap providers rely on, and how to compare quotes properly.Sat, 11 Jul 2026 00:00:00 GMTBuying IT