Your data backed up.
Restorable when it matters.
Ransomware, hardware failure, accidental deletion, or a disgruntled employee — data loss happens. WikiTech provides daily managed backups for Microsoft 365, servers, virtual machines, and endpoints, so you can recover fast and get back to business.
Everything that matters, backed up
Most businesses underestimate how much data they'd lose — and how long recovery would take — without a proper backup strategy. We cover the full picture: cloud, on-premise, virtual, and endpoint.
Microsoft 365
Full backup of all Microsoft 365 data — email (Exchange Online), SharePoint sites, OneDrive files, and Teams conversations. Microsoft's own retention policies are not a backup. If data is deleted, it can be gone for good without a dedicated solution.
Physical Servers
Full image backup of physical Windows and Linux servers. Restore an entire server — OS, applications, settings, and data — exactly as it was. Far faster than rebuilding from scratch, and eliminates the risk of missing configurations or software licences.
Virtual Machines
Agentless backup for VMware vSphere (ESXi), Microsoft Hyper-V, and other hypervisors. Back up entire VMs at the hypervisor level — no agent required on each guest. Restore individual VMs or entire environments rapidly after failure.
Endpoints & Workstations
Image-level backup for Windows laptops and desktops. Whether it's a hardware failure, ransomware, or a corrupted Windows update, a full image restore gets users back up and running in hours — not days — with all their apps and files intact.
Websites & Web Servers
Backup of web servers, databases, and site files. Critical for businesses whose website is a revenue channel — a hacked or corrupted site can be restored to a clean snapshot rather than rebuilt from memory or lost entirely.
Cloud & Hybrid Environments
Backup for Microsoft Azure virtual machines and hybrid environments spanning on-premise and cloud. As businesses move workloads to the cloud, backup requirements change — we make sure nothing falls through the gap between environments.
How it works
Getting your business properly backed up is simpler than most people expect. Here's what the process looks like.
Assessment
We review what you have — servers, endpoints, M365 data, websites — and identify what's at risk. We'll tell you what a realistic recovery scenario looks like for your business today.
Design & Quote
We design a backup solution around your specific environment, retention requirements, and budget. M365 backup is a fixed per-user cost. Everything else is quoted clearly, with no surprises.
Deployment
We set up and configure your backup solution. For endpoints and servers, agents are deployed remotely. For Microsoft 365, we connect via API — no software to install on user devices.
Monitoring & Recovery
Backups run on your agreed schedule and are monitored for failures. Microsoft 365 runs daily. Server backups can run as frequently as every few hours depending on your connectivity and recovery requirements. If you ever need to restore, our senior engineers handle it. Fast.
When backups saved the day
These aren't hypotheticals. Here's what good backup looks like when things go wrong.
Disgruntled employee deletes four years of emails before leaving
A client's sales manager resigned unexpectedly and — before handing over — deleted thousands of emails from their account, including client correspondence, contracts, and outstanding quotes. By the time the business realised what had happened, the data had long since passed Microsoft's standard 30-day purge window.
Because WikiTech's M365 backup had been running daily for six months, we restored the full mailbox to the exact state from the day before the deletion. The client recovered every email, every attachment. The sales handover was completed without loss, and a potential legal dispute was avoided entirely.
Virtual machine corruption takes down a business-critical server overnight
A manufacturing client's primary business application ran on a VMware virtual machine hosted on their on-premise server. One morning the VM failed to boot — corruption caused by an unexpected host restart during a Windows update. The application vendor confirmed the server would need to be rebuilt, estimating two to three days of downtime including reinstalling the application and reconfiguring data.
WikiTech had been taking nightly image-level backups of the VM. We restored the entire virtual machine from the previous night's backup, had the server running and verified within a few hours, and the business was operational the same morning the fault was reported.
Corrupt Windows update bricks a laptop — with no way to repair it
A user's laptop stopped booting after a Windows update went wrong. The update had partially installed and left the operating system in an unrecoverable state — Windows repair tools failed, and a full reinstall was the only option suggested by Microsoft support. The user had OneDrive for most files, but not everything — some documents were saved locally, and years of application settings and configurations were at risk.
WikiTech had deployed a Veeam Agent backup to an external drive as part of a low-cost endpoint protection plan. We performed a full image restore to new hardware and had the user back at their desk, with every application, setting, and file exactly as they'd left it — in under four hours, compared to what would have been days of reinstallation and inevitable data loss.
Backup is a Cyber Essentials control — not optional.
Cyber Essentials requires businesses to have regular, tested backups of important data that are stored separately from the main system. Any business without a proper backup strategy is not only at serious risk of permanent data loss — they also cannot hold Cyber Essentials certification. WikiTech is Cyber Essentials certified and can help you meet the standard.
Simple, transparent pricing
Microsoft 365 backup is a fixed per-user cost. Server, VM, endpoint, and website backup is quoted on request — pricing is based on the total size of your backup data and a licence per protected endpoint or server, so every quote is specific to your environment. We also recommend backup for any business pursuing or maintaining Cyber Essentials certification — it's a key control, and auditors will ask about it.
Microsoft 365 Backup
Per user, per month — email, OneDrive, SharePoint & Teams
Minimum 5 users. Managed as part of your WikiTech IT support.
- Email (Exchange Online) backup
- OneDrive backup
- SharePoint site backup
- Microsoft Teams backup
- 6-month retention (standard)
- Daily backups (Microsoft 365 standard)
- Granular restore — individual emails, files, or folders
- Full mailbox restore
Server, VM & Endpoint Backup
Quoted on request — scoped to your environment
Pricing is based on total backup data size plus a licence per protected server or endpoint. Every quote is specific to your setup.
- Physical server image backup
- VMware ESXi & Hyper-V VM backup
- Windows & Linux endpoint backup
- Website & web server backup
- Azure VM backup
- 30-day standard retention (customisable)
- Flexible backup schedules — from daily to every few hours
- Full image restore capability
Already have a backup solution? We can manage it.
Our preferred platform is Acronis Cyber Protect, but we're not tied to it. If you have an existing backup solution — whether that's Veeam, Datto, or something else — we can take over the management, monitoring, and support of it.
Common questions
Answers to what we're usually asked before people get started.
Doesn't Microsoft back up my 365 data already?
Can you change the retention period?
How quickly can you restore data if something goes wrong?
Where is my backup data stored?
Do I need to already be a WikiTech IT support client to get backup?
What's the difference between backup and business continuity?
Do you test restores to make sure backups actually work?
Find out what you'd lose if your data disappeared today
Most businesses don't know how exposed they are until something goes wrong. A 15-minute assessment costs nothing. Losing your data does.
Book a 15-Minute AssessmentOr call us on 02038 220899