Managed IT support
for Kent businesses.
Tired of slow responses and excuses? WikiTech is the last IT provider you'll need.
Get a free IT assessment
Tell us about your business and a senior engineer will be in touch — no obligation, no hard sell.
What's included
Everything your business needs — one monthly cost.
Managed IT support from WikiTech covers your whole IT environment, not just the bits in a narrowly-defined scope.
Helpdesk & daily support
Your team contacts us directly — phone, email, or portal. 3.3-minute average first response. Issues resolved in the background while your people keep working.
Proactive monitoring
24/7 monitoring across your devices, servers, and network. Problems are often spotted and fixed before your team even notices something was wrong.
Cybersecurity
Microsoft Defender, Intune, MFA, Conditional Access, and email protection — a layered security approach managed as part of your monthly contract.
Microsoft 365 management
Full M365 licensing, deployment, and day-to-day management. Teams, SharePoint, Exchange Online — configured correctly and kept that way. WikiTech are a Microsoft Partner.
On-site support across Kent
Engineers based in Maidstone, Sittingbourne, Rochester, and Orpington. When something needs a physical presence, the right person is nearby — not a contractor reading your ticket in the car park.
Device & patch management
Every device enrolled, patched, and managed. Updates deployed out of hours. Security baselines applied. Your estate is kept secure without disrupting your working day.
Also included: domain & DNS management, backup monitoring, licence management, and a named account manager who knows your business. Not just a helpdesk — a complete IT department.
A real team behind every ticket.
WikiTech isn't a helpdesk with anonymous agents. It's a team of engineers based in Maidstone who know your business, know your systems, and care about keeping your technology running.
When you raise a ticket, you're reaching people who already know the context. No scripted responses, no bouncing between departments, no having to re-explain your setup every time.
That's what being a local, dedicated MSP actually means — and it's what makes the difference between an average provider and one you'll still be with in three years.
Transparent pricing
One monthly cost.
No surprises.
Published pricing, no hidden extras. WikiTech support is billed per user per month on a 12-month rolling contract — you always know exactly what you're paying and exactly what's included.
View Full PricingStandard
12-month rolling · 60-day exit clause
- Unlimited helpdesk support
- 3.3-minute average first response
- Proactive monitoring & patching
- Microsoft 365 management
- Cybersecurity — Defender, MFA
- On-site visits across Kent
- Named account manager
Premium
12-month rolling · 60-day exit clause
- Everything in Standard
- Advanced cybersecurity — Intune, Conditional Access
- Cyber Essentials support
- Extended monitoring & reporting
- Priority response SLA
- Domain & DNS management
- Proactive Maintenance visits
What Kent clients say
Real results for real Kent businesses.
WikiTech turned our IT around completely. We went from missed SLAs and unresolved tickets with our old provider to 100% SLA compliance every single month. The cloud migration was done in 60 days with zero downtime. Our staff actually trust the IT now — that wasn't the case before.
"We save around £800 a month since WikiTech moved us to Azure Virtual Desktop. But honestly the bigger win is having IT that just works — no firefighting, no excuses."
"WikiTech spotted and blocked a live phishing attack before a single penny left the business. That alone justified the cost of the whole contract."
"The switch from our old provider was seamless — zero disruption to the business. WikiTech handled everything. We barely noticed the changeover was happening."
Why Kent businesses choose WikiTech
What makes us different from every other MSP.
Minute average response
Not a target — an average. When your team log a ticket, they hear back fast. Every time, without exception.
SLA compliance
We have never missed our SLA commitments. That's not luck — it's how we're structured, staffed, and built.
Based & headquartered here
21 Curzon Road, Maidstone. Engineers across the county. We're not a national MSP covering Kent on paper — we live and work here.
Day exit clause
12-month rolling with a 60-day exit in every contract. No long tie-ins. We earn your business every single month.
Coverage
Supporting businesses across the whole of Kent.
Engineers based across the county — genuine on-site coverage, not a national contractor dispatched from wherever is available.
Maidstone
Medway
Sittingbourne
Tunbridge Wells
Canterbury
Ashford
Dartford
Sevenoaks
Gravesend
Faversham
Tonbridge
South East London
Ready to talk? We're easy to reach.
Book a free 15-minute assessment with a senior WikiTech engineer — no obligation, no hard sell. We'll tell you honestly what managed IT support would look like for your business.
Free, no obligation. Usually available within 24 hours.