Email security and payment fraud defence
Conveyancing and client account payments are prime targets for interception fraud. We layer email filtering, MFA, Conditional Access, and monitoring against exactly this attack.
IT Support for Solicitors · Kent & South East
IT support for solicitors and law firms.
Legal work runs on confidentiality, deadlines, and client money. WikiTech gives law firms security-first support built around exactly those pressures.
- 3.3 min average response: no waiting when a hearing, exchange, or completion is in motion.
- Security-first support: practical controls around client data, email, and payments.
- Practice-aware IT: support around case management platforms and Microsoft 365.
Prefer to talk? 020 3822 0899 A senior engineer answers, typically within 4 minutes.
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A senior WikiTech engineer will be in touch, usually within a few hours on a working day. You can also call us directly on 020 3822 0899.
100%SLA compliance, never missed
1,200+users & devices managed
30+Kent businesses supported
100%client retention to date
What’s included
IT support that protects the practice and its clients.
Law firms handle privileged information and move client money, which makes them a target and leaves no room for sloppy IT. WikiTech supports the systems, controls, and day-to-day estate behind legal work.
Client confidentiality controls
Access to matters, documents, and mailboxes is controlled and auditable, so privileged information is only available to the people who should see it.
Case management system support
Platforms such as LEAP, Clio, and Proclaim need dependable performance and clean user access. We support the infrastructure and devices around your practice software.
Microsoft 365 management
Exchange, Teams, SharePoint, and licensing managed properly, so fee earners and support staff collaborate without access sprawl.
Secure remote and court working
Solicitors working from court, home, or client premises get secure laptop access, device policies, and dependable connectivity to matters and email.
Device management and onboarding
Laptops are encrypted, patched, and prepared for new starters or role changes without disrupting fee-earning work.
Also included: backup monitoring, licence management, and a named account manager. Your firm gets a security-conscious IT team without hiring one internally. For a useful external baseline on cyber hygiene, the NCSC small business guide sits well alongside your own firm policies.
Industry pain points
Common IT challenges for law firms.
IT support for solicitors has to cope with privileged data, hard deadlines, and attackers who understand how legal payments work. These are the risks that most often turn into losses.
Payment redirection fraud
Intercepted emails and spoofed bank details around completions can cost six figures in a single afternoon. Email security here is not optional.
Confidentiality obligations
Privileged material demands controlled access, encrypted devices, and a clean audit trail, especially with hybrid working.
Case management performance
Slow or unreliable practice software wastes fee-earner time every single day and creates deadline risk.
Deadline-critical downtime
If systems fail during an exchange, filing deadline, or hearing preparation, the cost is immediate and professional.
The team behind the tickets
A real team behind every ticket.
WikiTech is not a helpdesk of anonymous agents. It is a team of senior engineers based in Maidstone who know your business, know your systems, and care about keeping your technology running.
When you raise a ticket you reach people who already know the context. No scripted responses, no bouncing between departments, and no re-explaining your setup every time.
Meet the team Watch: three minutes inside WikiTech
Transparent pricing
One monthly cost. No surprises.
Published pricing, no hidden extras. WikiTech support is billed per user per month on a 12-month rolling contract, so you always know exactly what you’re paying and exactly what’s included.
View full pricing£40per user / month
12-month rolling · 60-day exit clause
- Unlimited helpdesk support
- 3.3-minute average first response
- Proactive monitoring & patching
- Microsoft 365 management
- Cybersecurity: Defender, MFA
- On-site visits across Kent
- Named account manager
£55per user / month
12-month rolling · 60-day exit clause
- Everything in Standard
- Advanced cybersecurity: Intune, Conditional Access
- Cyber Essentials support
- Extended monitoring & reporting
- Priority response SLA
- Domain & DNS management
- Proactive maintenance visits
Proof
Security that has already stopped a real attack.
“WikiTech spotted and blocked a live phishing attack before a single penny left the business. That one intervention justified the whole contract for us.”
UK Pool StoreE-commerce and retail business · Kent
Blockedlive phishing attempt
Zerodata compromised
Protectedagainst payment fraud
“WikiTech look after the systems our practice depends on, from Microsoft 365 to the security around client data. Issues are picked up quickly, and busy periods just run.”
Berringers LLP · Chartered accountants · Bromley
“The switch from our old provider was seamless. WikiTech handled everything. We barely noticed the changeover was happening.”
Commercial Leisure Services · Kent
“WikiTech transformed how we operate. The speed of response, the technical depth of the team, and the proactive approach to our IT has made a real difference to our business.”
Harry Fern · Managing Director, Ferns Group
Why law firms choose WikiTech
Why practices switch to WikiTech.
3.3
Minute average response
Fast engineer response matters more when a completion, filing deadline, or hearing is in motion.
Proven
Controls that stopped a real attack
The same Conditional Access configuration we deploy for firms blocked a live credential-theft attack before any money moved.
Discreet
Support shaped around legal work
We understand privilege, client money, and deadline pressure rather than treating the firm like a generic office.
60
Day exit clause
There is no need to lock firms into long contracts if the service is genuinely dependable.
Coverage
Supporting businesses across the whole of Kent.
Engineers based across the county: genuine on-site coverage, not a national contractor dispatched from wherever is available.
Maidstone
Medway
Sittingbourne
Tunbridge Wells
Canterbury
Ashford
Dartford
Sevenoaks
Gravesend
Faversham
Tonbridge
South East London
FAQs
IT support for solicitors, answered.
Can you support law firms using LEAP, Clio, Proclaim, or similar?
Yes. We support the IT environment around common legal case management platforms, including user access, device performance, Microsoft 365, and secure connectivity.
How do you protect a firm against payment redirection fraud?
We layer email filtering, MFA, Conditional Access restricted to compliant devices, and monitoring, and we help embed verification processes around bank detail changes.
How do you help with client confidentiality and data protection?
We implement controlled access to matters and mailboxes, device encryption, secure remote access, and audit-friendly configurations that support your regulatory obligations.
Do you support secure remote working for fee earners?
Yes. We set up encrypted laptops, device policies, secure access to case systems and email, and practical processes for working from court, home, or client sites.
Can you help a firm prepare for Cyber Essentials or an IT audit?
Yes. We assess your current setup, close the gaps, and manage the certification process. Cyber Essentials support is included in our Premium plan.
Review your firm’s security and resilience.
Book a short assessment with a senior WikiTech engineer and we’ll look at your email security, access controls, and continuity, and how a managed support model would work for your practice.
● Most calls answered within 4 rings · ENQUIRIES 020 3822 0899 · SUPPORT 01622 586 001